In The E-Myth Attorney, Why Most Legal Practices Don’t Work and What to Do About It, by Michael Gerber, Robert Armstrong, J.D. and Sanford M. Fisch, J.D., (2010), John Wiley & Sons, the authors have written a book that tells us why we should run our law practices as businesses but not much specific information is given on how we should implement this advice if we are starting from the ground floor up and have no staff. Instead, we are given advice such as, “Build your business plan with business language and not practice language.”
If you are interested in building a law firm as an enterprise, these pdf worksheets have helped some to clarify how to do that. Go to northfieldenterprisecenter.com/wp-content/uploads/The-E-myth-WorkBook2.pdf
Also, more worksheets are available if you are willing to give up an email address at go.emyth.com/e-myth-mastery-worksheets
Primarily, this book is geared at getting lawyers to join a coaching program. But there is some information that is useful even if you have no interest in joining the coaching program. If you will be hiring staff, Gerber advises creating systems to get things done that can be replicated with efficiency. Gerber suggests systems for developing leads, answering the phone, greeting clients, setting up the conference room, corresponding with clients, etc. Every function should be documented and turned into a system so that if an employee leaves, a new employee can walk in, read the manual and know what to do and how to do it.
Another good point made is that the cost of attracting a new client is 5 to 12 times greater than maintaining a current client, so if a law practice can keep old clients happy who continue to pay for services, it will likely be more profitable than a law firm that has constant client turnover. Also, by having systems in place that constantly monitor marketing activity, client conversion, deadlines, and financial information, a lawyer can make better decisions.
The book also includes some tips that are useful even if you don’t have a large firm and have no interest in building a large firm, since after all, law is a business. But these are buried in a bunch of other information.
Rating $$$$ out of 5. For some lawyers, this information will help them.
Copyright @ 2016 Christine Esser
Disclosure: You can purchase the book by clicking on the link below which will take you to Amazon. The first link is for the hardcover book. The second link is for audible and Kindle. We may receive a small commission from your purchase that will not increase your purchase price. I purchased this book with my own money and did not receive anything in exchange for this review by the book's author or publisher. Comments are welcome. Thank you.
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